In using this website you are deemed to have read and agreed to the following policies:
The following terminology applies to this Privacy Policy: "Customer", “You”, “Your”, and similar terms refer to you, the person accessing this website and accepting the Company’s policies regarding privacy and use of information. "Harvest Box”, “Company", “Ourselves”, “We”, "Us", and similar terms, refer to Harvest Box, LLC, a Michigan limited liability company. “Party”, “Parties”, or “Us”, refers to both You and Harvest Box. Any use of the above terminology or other words in the singular, plural, with or without capitalisation or with impersonal pronouns such as “it” and “they”, are taken as interchangeable and therefore as referring to same.
Purchase and Sale of Goods and Use of Website
Our Sale of Products to You from Harvest Box is governed by the Terms and Conditions of Sale available online at harvestbox.com.
Use of the website is governed by the Website Terms of Use available online at harvestbox.com.
General Privacy Statement
We are committed to protecting your privacy. We constantly review our systems and data to ensure the best possible service to our customers. Part of our operation of this website involves interaction that sometimes involves information about you that is collected and used in the operation of the website and our business and network systems. This privacy policy explains what type of information is collected and what we do with that information.
Children’s Online Privacy Protection
Individuals under the age of 13 are not eligible to use services that require the submission of personal information and should not submit any personal information to the website. This includes submitting personal information as part of a user profile. If you are under the age of 13, you may use these services only if used with your parent or legal guardian.
Information We Collect About You
We endeavor to maintain any personal information we obtain securely. We collect information sent to us by your computer, mobile phone or other access device when you use our website, including but not limited to, when you browse our website, place an order, communicate online with our customer service representatives, opt-in to receive our emails, shop online, participate in a contest, promotion or survey, or join our social networking sites. This information may include, but is not limited to, identifier, name and type, operating system, domain and host, Internet Service Provider information, anonymous site statistical data, CPU speed and efficiency, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website, as well as information that you voluntarily provide to us in the course of visiting our website, such as your contact information – for example, your name, email address, billing and shipping addresses and phone number, and organization, and other similar information.
How We Collect Information About You
When you use our website, we collect information about your transactions and your other activities on our website and we may collect information about your computer or other access device in the course of operating and monitoring our systems.
You also may choose to provide us with access to certain personal information stored by third parties such as social media sites (like Facebook and Twitter). The information we have access to varies by site and may be controlled by your privacy settings on that site and your authorizations provided to that site.
In order to help protect our customers from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or applications. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of our website services, though we do not assume responsibility to evaluate such matters.
Finally, we may collect additional information from or about you in other ways such as contacts with our customer support team or results when you respond to a survey and from interactions with our contact portal.
Confidentiality
Customer records are regarded as confidential and therefore will not be divulged to any third party, except as we describe to you.
When you provide us your email address, it will be retained to be used by us to communicate with you. We also maintain records of your order (including your personal details) so we can assist you if needed. If you communicate via email with our customer service representatives, the information you convey will be kept to respond to your requests and serve you better. When entering a contest, sweepstake, promotions or survey, you may be required to provide certain personal information so we can notify winners and/or fulfil promotional obligations. In these instances, you have the option to receive emails or other communications from us regarding our products, services, contests, and promotions. Even if you have previously chosen not to receive email or postal mail from us, you may still receive information as it relates to the sweepstakes, contest, promotion or survey in which you have participated.
We do not rent or sell your information to other companies for their marketing purposes without your explicit consent.
Your information may also be used by us to:
• resolve disputes, collect fees, and troubleshoot problems
• prevent potentially prohibited or illegal activities
• analyze, administer, customize, measure, and improve our customer services and the content and layout of our website and applications
• conduct internal investigations, statistical studies and internal marketing research
We may share your personal information with:
• Companies that we plan to merge with, acquire, or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
• Law enforcement, government officials, or other third parties when:
o we are compelled (or believe in good faith that we are compelled) to do so by law, government request, subpoena, court order or similar legal procedure; or
o we need to do so to comply with law or credit card rules; or
o we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate abuses of our website.
• Other third parties with your consent or direction to do so.
We store and process your personal information on our computers and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and employ the latest version of Secure Socket Layer (SSL) Technology to encrypt all sensitive information to improve the safety and security of your shopping experience. We enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Because we may update our security from time to time we do not warrant to you any specific procedures or protections. We will use security processes that we believe are reasonable and consistent with typical security practices in our industry.
To process your payments, we may share some of your personal information with the service providers that process that payment. If an attempted payment fails, or is later invalidated, we may also provide the service provider or any payment service providers with details of the unsuccessful payment or related order.
When processing payment on-line via credit card, our website facilitates processing services through authorize.net. We disclaim any liability for any theft or loss or unauthorized access, disclosure or damage to, or interception of any data communications and/or personal information through payments processed by them. By using our website, you acknowledge that you understand and agree to assume these risks.
Availability
Unless otherwise stated, this website is intended to be used within the 48 contiguous United States of America. All advertising is intended solely for this market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Price and availability information, product offerings and descriptions and promotions are subject to change without notice, and we reserve the right to change or update such information at any time. Redistribution or republication of any part of this site or its content is prohibited, whether by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free. By using this website you thereby indemnify, defend, and hold harmless this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused from your use of the website.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company and by our contractors that help us to maintain, update, and operate the website.
Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies or pixel tags to enable us to retrieve user details for each visit. We also use Local Shared Objects, commonly referred to as “Flash cookies”, for things such as to help ensure that your security is not compromised, to spot irregularities in behavior, to help prevent fraud, and to support our sites and services. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. By using our websites, you consent to our placement of cookies on your computer. You may adjust settings and preferences on your computer or browser, but such adjustments may affect your experience with our website.
Links To This Website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links From This Website
Advertisements or links displayed to you on our websites and elsewhere on the Web may be customized to your interests and preferences, based on information learned about you as you use our websites and the Web in general. We do not monitor or review the content of anyone else’s websites, even if they are linked from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information. Harvest Box will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice
Harvest Box has copyright and other relevant intellectual property rights to the content of this website. Without limitation, this Company’s logo is a registered trademark of this Company.
Communication
If you provide us with your email address, you may automatically receive marketing or promotional information from us. If you do not wish to receive marketing emails, you may opt-out by clicking on the unsubscribe link found at the bottom of our marketing emails.
General
The laws of Michigan govern this privacy policy. By accessing this website and using our services and buying our products you consent to this policy and to the exclusive jurisdiction of the Michigan and US federal courts sitting in Kent County, Michigan to resolve all disputes arising out of your use of this website. If any of these terms are deemed invalid or unenforceable by a Court for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be modified only to the extent necessary to be enforceable and all remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in this Policy shall not be construed as a waiver and shall not affect the validity of this policy or any part thereof, or the right thereafter to enforce each and every provision.
Notification of Changes
The Company reserves the right to change this policy from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. We will try to post any changes to our privacy policy on our web site 30 days prior to these changes taking place, but changes will be effective as and when indicated in a posting so you are advised and encouraged to re-read this statement on a regular basis.
Correcting Information
We encourage you to correct any inaccuracies in personal information that has been previously provided to us. You may correct or update your information by contacting us as provided further below.
How You Can Contact Us About Privacy Questions
If you have questions or concerns regarding this policy, you should contact us at info@harvestbox.com.
Rev. 06152015 © 2015 Harvest Box LLC All Rights Reserved
In purchasing Products from and otherwise using this website, you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions of Sale: "Client", “You”, “Your”, and similar terms refer to you, the person accessing this website and accepting the Company’s terms and conditions. "Harvest Box”, “Company", “Ourselves”, “We”, "Us", and similar terms, refer to Harvest Box, LLC, a Michigan limited liability company. “Party”, “Parties”, or “Us”, refers to both You and Harvest Box. Any use of the above terminology or other words in the singular, plural, with or without capitalisation or with impersonal pronouns such as “it” and “they”, are taken as interchangeable and therefore as referring to same.
Purchase of Goods and Privacy
Use of this website is governed by the Terms and Conditions of Use available online at harvestbox.com.
Use of your information is governed by the Website Privacy Policy available online at harvestbox.com.
Purchase and Sale Governed by Terms and Conditions
These terms and conditions (may also be referred to as the “Terms”) govern the sale and purchase of any products listed on our Website (“Products”). By placing an Order or otherwise purchasing a Product, you indicate that you accept the Terms and that you agree to abide by them. If you do not agree to the Terms, please refrain from placing any Orders or purchasing any Products. We only sell Products subject to these terms and conditions or as otherwise agreed in writing by an authorized officer of the Company.
This website is for retail use only and is not intended for the purchase of Products for re-sale.
By placing an order on our Website (an “Order”) you warrant and represent that you are: (a) legally capable of entering into binding contracts; (b) at least 18 years old; (c) resident of the United States of America; (d) accessing the Website from that country; (e) placing your Order only for retail consumer consumption and use and not for re-sale; (f) providing Us information that is true and accurate; and (g) agreeing to be bound by these Terms.
Placing an Order, alone, does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by Us and we will confirm such acceptance to you by sending you an email that confirms that the Product has been shipped (“Shipping Confirmation”).
The contract (“Contract”) between us will only be formed when we send you the Shipping Confirmation and will only relate to those Products for which dispatch has been confirmed in the Shipping Confirmation. The terms and conditions of the Contract will include those contained in your Order, as modified by the Shipping Confirmation, and subject, in all instances, to these Terms (including any policies or other documents or provisions referenced in these Terms). We will not be obliged to supply any Products which may have been part of your Order until the dispatch of such Products has been expressly confirmed in a Shipping Confirmation. You are solely responsible to check that all communications are consistent with your intentions in placing your Order. A Shipping Confirmation will become part of the Contract and will be deemed to amend your Order to the extent inconsistent therewith.
Without limitation, we reserve the right to reject or otherwise not accept any Order for any reason or no reason at all and no Order shall be deemed accepted unless and until (and only to the extent that) we provide a Shipping Confirmation regarding the subject matter of the Order.
Perishable Products
Harvest Box products are perishable and because of this we have a no-return policy and are unable to accept returns of any Product. Additionally, our liability is limited as further provided in these Terms. We recommend following the food storage and safety procedures and proper cooking methods for meat products found at USDA.gov.
Availability and Delivery
Delivery times may vary and we do not guarantee delivery by any particular date. No tracking information that is provided shall be deemed a representation or warranty that delivery will be completed by any particular time. If you order multiple items, these may be dispatched in separate packages and may arrive at different times. If this occurs, please refer to the applicable Shipping Confirmation and tracking information and, in any event, wait at least one extra day for the remaining Products to arrive before contacting us with a delivery inquiry.
It is your responsibility to ensure correct delivery details are provided. We are not responsible for orders that were mis-directed based on incorrect shipping or delivery details that you provided and you will be required to pay any shipping expense arising from incorrect details provided by you.
Our responsibility to deliver is deemed completed when we tender the Products that are the subject of your Contract to the carrier at our docks with instruction to make delivery in accordance with your shipping selection. The Products will be your responsibility (including the risk of any loss or damage) from and after that time.
Cancellation Policy
To cancel your order, please email us at shipping@harvestbox.com immediately. Depending on the timing of your Order and cancellation notice, We may not be able to cancel your shipment. Harvest Box Products are perishable and Orders already in transit cannot be cancelled or rerouted. We reserve the right to charge $25 per cancelled Order to cover administrative expenses.
Price and Payment
The price of any Products will be as quoted on our Website in United States Dollars from time to time, except in cases of error as reasonably determined by us. Without limitation, we reserve the right to reject an Order based on our determination that the pricing displayed on our Website is incorrect. We are not required to honor pricing indicated on our Website that we determine is erroneous and we reserve the right to cancel any Order and refund your purchase price paid if we reasonably determine that the pricing was in error, even after a Shipping Confirmation has been transmitted.
Prices on our Website do not always include applicable taxes (including, without limitation, sales taxes). It is your responsibility to confirm the applicability of sales taxes and you agree to indemnify, defend, and hold us harmless from and against any loss arising from the failure to pay or otherwise remit any taxes that are due and owing and that arise out of your transaction with us.
We may modify our prices at any time, but changes will not affect Orders in respect of which we have already sent a Shipping Confirmation, except as otherwise provided herein.
In order to process your Order, we will need to share your payment details with third party service providers. This will be done in accordance with our privacy policy. By providing us with payment information, you specifically authorize us to share that information with such third parties.
You must make payment for Products in advance by credit or debit card. We will not credit or debit your card until we send the Shipping Confirmation.
Description of Products
We disclaim all liability and responsibility for any inaccuracies in the description or depiction of any Products and you rely on any such description or depiction at your sole risk. Particularly considering the hand-crafted nature of our Products, We cannot represent and warrant that Products will necessarily be as described or depicted on the website. You acknowledge and consent to any such minor inconsistencies and understand that this is one of the challenges of purchasing a handcrafted product.
Our Liability
Because of the perishable nature of the Products, we cannot provide you a warranty as to their condition at the time you receive them. Our Products may contain bacteria that may be harmful if they are not cooked or stored properly by consumers. We are not responsible for any illness caused by Product consumption. We warrant only that we have the right to convey good title to the Products and that, as of the time and place of tendering the Products to the carrier for shipment to You, the Products will not be adulterated or misbranded within the meaning of the U.S. Federal Meat Inspection Act, as amended (“FMIA”) (if applicable), the U.S. Poultry Products Inspection Act, as amended (“PPIA”) (if applicable), and/or the U.S. Federal Food, Drug and Cosmetic Act, as amended (“FDCA”) (if applicable). Without limitation, We have NO liability of any kind unless the Products have been stored, handled, and used in accordance with their normal intended use. Our limited warranty is not transferable. THIS WARRANTY CONSTITUTES OUR SOLE LIABILITY TO YOU, AND WE MAKE NO OTHER OR FURTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY. With respect to “consumer products” as defined under the Magnuson-Moss Warranty Act (“MMWA”), the following statements are made: (a) Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. IF ANY IMPLIED WARRANTY IS PROVIDED UNDER THE MMWA, IT IS LIMITED TO THE DURATION OF THE WARRANTY PROVIDED HEREIN. (b) Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. (c) This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Without limitation, we have no liability for defects or damages caused by your failure to comply with specific care or other instructions stated within the Product’s packaging or advice for food product handling and care provided at usda.gov.
Though no particular remedy is promised and We reserve the right on a case-by-case basis to evaluate any perceived claim and appropriate remedy in Our sole discretion, You agree that you are not, under any circumstances, entitled to any remedy on account of, or in respect of, any Products or claim for breach of Contract or Warranty beyond either a refund of your purchase price for the defective Product or Our replacement of the defective Product with a similar Product, at our sole option. Our election of one of those remedies will satisfy any claim You may have and will be your sole remedy in the event of an actionable claim. IN NO EVENT WILL WE BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, INTEREST, LOST GOODWILL, INCREASED EXPENSES OF OPERATION, OR OTHER CLAIMS, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE.
Without limitation, we are not responsible for any indirect Losses of any nature and howsoever arising (whether loss of income, revenue or otherwise), including but not limited to:(a) Loss of income or revenue;(b) Loss of business; (c) Loss of profits or contracts; (d) Loss of anticipated savings; or (e) Loss of data.
Force Majeure
We are not liable to You for any failure or delay to perform any obligation if our failure is due to an event beyond Our control, including but not limited to any Act of God, weather, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the failure to perform or which could not have been reasonably foreseen.
General
The laws of Michigan govern these terms and conditions. By purchasing our Product You consent to these terms and conditions and to the exclusive jurisdiction of the Michigan and US federal courts sitting in Kent County, Michigan to resolve all disputes arising out of your use of this website. If any of these terms are deemed invalid or unenforceable by a court for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be modified only to the extent necessary to be enforceable and all remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these terms and conditions shall not be construed as a waiver and shall not affect the validity of these terms and conditions or any part thereof, or the right thereafter to enforce each and every provision.
Notification of Changes
The Company reserves the right to change these terms and conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Any changes to our terms and conditions will be posted on our web site only. You are, therefore, advised to re-read this statement on a regular basis.
Rev. 06152015 © 2015 Harvest Box LLC All Rights Reserved
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions for using this Website: "Customer", “You”, “Your”, and similar terms refer to you, the person accessing this website and accepting the Company’s terms and conditions. "Harvest Box”, “The Company", “Ourselves”, “We”, "Us", and similar terms, refer to Harvest Box, LLC, a Michigan limited liability company. “Party”, “Parties”, or “Us”, refers to both You and Harvest Box. Any use of the above terminology or other words in the singular, plural, with or without capitalisation, or with impersonal pronouns such as “it” and “they”, are taken as interchangeable and therefore as referring to same.
Purchase of Goods and Privacy
Purchases of Products from Harvest Box are governed by the Terms and Conditions of Sale available online at harvestbox.com. Use of your information is governed by the Privacy Policy available online at harvestbox.com.
Disclaimer, Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
• disclaims all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law.
Availability
By using this website, you represent and warrant to the Company that you are located within the 48 contiguous United States of America. You acknowledge that, despite the Company’s efforts, the service from this website may, from time to time, be interrupted, untimely, or have errors and you release and agree to hold harmless the Company from any losses arising out of the service or content of the website. By using this website you thereby indemnify, defend, and hold harmless this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused from your use of the website.
Viruses, Hacking and other Offences
We work to keep this Website free from viruses or defects. However, we cannot guarantee that your use of this Website or any websites accessible through it will not cause damage to you or your device. It is your responsibility to ensure that the right equipment is available to you in order to use the Website and screen out anything that may damage it.
You must not misuse our Website whether by knowingly introducing viruses, trojans, worms, logic bombs or other material which may be malicious or technologically harmful to us or others, or otherwise. You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer or data connected to our Website. You must not attack our Website in any manner whatsoever, including via a denial-of-service attack or a distributed denial-of service attack.
We will report any breach of these provisions to law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your privilege to use our Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property
Harvest Box has copyright and other relevant intellectual property rights to the content of this website. Without limitation, this Company’s logo is a registered trademark of this Company. You disclaim any right to use any of the Company’s intellectual property without prior written consent.
We reserve all intellectual property rights to our Website and its contents including, without limitation, written material and images published on it and your access or other use of the Website does not entitle you to any such rights, including, without limitation, protections provided by copyright laws and treaties around the world. All such rights are reserved.
You must not modify any copies (paper, digital, or otherwise) of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. For the avoidance of doubt all proprietary notices, in particular intellectual property notices such as copyright ©, trademark, ™ and ® must be preserved and displayed intact.
Without limiting our other rights, we require that, at a minimum, our status (and that of any identified contributors) as the authors and owners of material on our Website must always be acknowledged.
If you print off, copy or download any part of our Website in breach of these Terms, your privilege to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
General
The laws of Michigan govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the Michigan and US federal courts sitting in Kent County, Michigan to resolve all disputes arising out of your use of this website. If any of these terms are deemed invalid or unenforceable by a Court for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be modified only to the extent necessary to be enforceable and all remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these terms and conditions shall not be construed as waiver and shall not affect the validity of these terms and conditions or any part thereof, or the right thereafter to enforce each and every provision.
Notification of Changes
The Company reserves the right to change these terms and conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Any changes to our terms and conditions will be posted on our web site only. You are, therefore, advised to re-read this statement on a regular basis.
Rev. 06152015 © 2015 Harvest Box LLC All Rights Reserved